Collaborative Stakeholder Dialogue: How to Turn Difficult Conversations into Opportunity

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Lesson series

Self-Paced
3 Hours Study
45 Mins Video
Quiz
Deepak (Instructor)

Course overview

Learn to navigate difficult stakeholder conversations with courage and clarity using three levels of listening. You will identify the key barriers to collaboration and understand how to overcome them in real stakeholder situations. Applying Fred Kofman's powerful I-We-It framework, you will learn to balance your own needs, the relationship and the shared goal — turning every challenging conversation into a genuine opportunity.

Certification

"Certificate in Collaborative Stakeholder Dialogue" by MQ Learning, an EduQua-certified academy — Switzerland's recognized quality label for continuing education.

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TARGET AUDIENCE

Mid-level Managers, Business Directors, Program Leads, (Senior) Consultants

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CONTENT

5 Videos (45 mins)
3 Assignments
Various Resources (templates, videos, articles)

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STRUCTURE

Introduction
Chap. 1: 3 Levels of Listening
Chap. 2: I-WE-IT Dialogue
Summary & Resources
Quiz

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ACCESS

Available on Mobile & Computer, 1-year Access

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Watch this preview video to get a quick overview of the course and discover what you'll learn, directly from the instructor.

Instructor

Deepak Bansal brings over 20 years of consulting and leadership experience across top firms and multinationals, including Accenture, Deutsche Post DHL, and Zurich Insurance. With degrees in MBA (St Gallen, Switzerland), MTech (IIM Mumbai, India), and MA in Philosophy (CIIS, US), he combines business acumen with human insight. As founder of MQ Learning Academy, he supports leaders in developing strategic clarity and human-centered thinking for today’s complex world.

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